Please read these Terms & Conditions carefully before registering an account or placing any bet on sihoky. By accessing the platform, you agree to be bound by everything set out below.
These cards summarize the most important aspects of our Terms & Conditions. They do not replace the full document — please read all clauses in full below.
You must be at least 21 years of age and a resident of Indonesia to open an account and place real-money bets on sihoky. Age verification is mandatory.
Each player may hold only one active account. Duplicate accounts are subject to immediate closure and forfeiture of balances. All balances must belong to the account holder.
All bonuses carry wagering requirements (minimum 10x, up to 30x depending on offer type). Bonus terms must be met before winnings are eligible for withdrawal.
Withdrawals are processed within 2–5 minutes during peak hours via BCA, BRI, BNI, Mandiri, and supported e-wallets. Standard KYC verification applies to all withdrawal requests.
Any evidence of match-fixing, arbitrage, abuse of promotions, or use of automated betting software will result in account suspension and forfeiture of winnings.
Questions about these terms? Our native Indonesian-speaking support team is available 24 hours a day, 7 days a week via live chat and email at [email protected].
Important Notice: These Terms & Conditions constitute a legally binding agreement between you ("the Player") and sihoky ("the Company", "we", "us", "our"). By creating an account, making a deposit, or placing a bet on sihoky, you confirm that you have read, understood, and accepted these Terms in their entirety. If you do not agree to any part of these Terms, you must not use the sihoky platform.
The following terms carry specific meanings throughout this Agreement. Understanding these definitions is essential before reading the remainder of the document.
The sihoky website accessible at https://sihoky.cam, including all sub-pages, interfaces, mobile-optimized views, and any associated applications or services made available by the Company.
Any individual who registers an account on the Platform and engages in betting, gaming, or any related activity offered by sihoky.
The registered user profile created upon successful completion of the registration process, linked to a unique email address and verified identity.
The total monetary value held in a Player's account, comprising deposited funds ("Real Money Balance") and any bonus credits ("Bonus Balance") separately tracked.
Any promotional credit, free bet, cashback, reload offer, or other incentive awarded by sihoky to a Player, subject to specific terms including wagering requirements and expiry dates.
The number of times a bonus amount (or bonus plus deposit amount, as specified per offer) must be wagered before winnings derived from that bonus become eligible for withdrawal.
The identity verification process through which sihoky confirms a Player's name, date of birth, address, and payment method ownership in accordance with anti-money-laundering obligations.
Bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and BSI; and e-wallets OVO, DANA, GoPay, ShopeePay, and LinkAja — as updated from time to time on the Platform.
Self-imposed controls available to all Players including deposit limits, loss limits, time-out periods, reality-check reminders, and self-exclusion, as described in Clause 10.
Western Indonesia Time (UTC+7), which is the default time zone used for all operational communications, draw results, and customer service hours on sihoky, unless otherwise stated.
You must be at least 21 years of age to register an account and participate in any real-money betting or gaming activity on sihoky. This age threshold reflects the minimum age of legal majority for gambling activities applicable to our licensed operating jurisdiction. sihoky strictly enforces this requirement through KYC verification and reserves the right to request age-confirming documentation at any time.
sihoky primarily serves players resident in Indonesia. By registering, you confirm that you are accessing the Platform from a jurisdiction in which online betting and gaming is not expressly prohibited under local law applicable to you as an individual. It is your sole responsibility to determine whether your use of sihoky complies with the laws of your jurisdiction. sihoky does not provide legal advice and makes no warranty regarding the lawfulness of use in any specific location.
You must have full legal capacity to enter into binding contracts under the laws applicable to you. Individuals who are subject to legal guardianship or who lack contractual capacity for any other reason are not eligible to register.
The following persons are not eligible to hold a sihoky account and must not register:
sihoky employs automated and manual verification systems to detect underage access, duplicate accounts, and eligibility violations. Any account found to be in breach of eligibility requirements will be closed immediately and all balances — including winnings — will be forfeited.
To open an account with sihoky, you must complete the registration form accurately and in full. You are required to provide your real full name, a valid email address, date of birth, residential address in Indonesia, and a chosen password. sihoky reserves the right to reject any application at its sole discretion without being obliged to provide a reason.
Each Player is permitted to hold one (1) active account only. The creation of multiple accounts — whether under the same identity, different identities, shared devices, or shared IP addresses — is strictly prohibited. Where duplicate accounts are identified, sihoky will close all accounts except the earliest registered, and any balances or winnings accrued across duplicate accounts will be forfeited in their entirety.
All registration details must be truthful, accurate, and kept up to date. If your contact details change — particularly your email address, phone number, or bank account details — you must update your profile without delay. sihoky accepts no liability for communications that fail to reach you due to outdated contact information.
You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. Any activity conducted through your account while your credentials are active is deemed to have been authorized by you. If you suspect unauthorized access to your account, you must contact sihoky support immediately at [email protected].
sihoky may request identity verification documents at any stage, including but not limited to: a government-issued photo identification (national ID card or passport), proof of residential address (utility bill or bank statement dated within 90 days), and proof of ownership of any payment method used. Accounts that fail to complete KYC within the time frame specified by sihoky may have withdrawals suspended until verification is complete.
KYC documentation can be submitted securely via the Account Verification section of your profile. Our compliance team processes submissions within 1 business day. Players are encouraged to complete KYC proactively rather than waiting until a withdrawal request triggers the process.
sihoky accepts deposits and processes withdrawals via the following Supported Payment Methods: bank transfers to and from BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and BSI; and e-wallets OVO, DANA, GoPay, ShopeePay, and LinkAja. The availability of specific methods may vary at any time depending on technical or operational factors.
Minimum deposit amounts and any applicable processing times are displayed on the deposit page within your account dashboard. All deposits must originate from a payment account registered in your own name. sihoky does not accept deposits from third-party accounts. Deposits made from accounts in a name other than the registered Player's will be reversed and may trigger an account review.
sihoky targets a withdrawal processing time of 2–5 minutes for all standard requests during operational hours (06:00–24:00 WIB). Requests submitted outside these hours will be queued and processed at the earliest opportunity. The following conditions apply to all withdrawal requests:
All transactions on sihoky are conducted in Indonesian Rupiah (IDR / Rp). Any conversion from foreign currencies is the Player's responsibility and sihoky accepts no liability for exchange rate fluctuations or conversion fees charged by third-party financial institutions.
sihoky does not charge processing fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction charges. Players are advised to consult their payment provider's fee schedule independently.
For security purposes, sihoky may temporarily place a hold on withdrawal requests that deviate significantly from a Player's historical transaction patterns. In such cases, our compliance team will contact you via your registered email address to confirm the request before it is processed.
sihoky offers a range of promotional bonuses including welcome bonuses, reload bonuses, cashback offers, and event-specific promotions tied to fixtures such as BRI Liga 1 matches, UEFA Champions League knockout rounds, and cultural events including Idul Fitri, Ramadhan, and Imlek. Each promotion is governed by its own specific terms, which will be published on the relevant promotion page at the time the offer is active.
Unless otherwise stated in the specific promotion terms, all bonuses awarded on sihoky are subject to a minimum wagering requirement of 10x (ten times) the bonus amount before any associated winnings become withdrawable. Some promotions may carry higher requirements of up to 30x. Wagering requirements must be completed within the validity period specified for each bonus; incomplete wagering will result in the bonus and any associated winnings being forfeited.
Not all games contribute equally toward fulfilling wagering requirements. Contribution rates by game category are as follows (unless a specific promotion states otherwise):
sihoky employs automated monitoring systems to detect bonus abuse, including but not limited to: low-risk arbitrage betting designed to fulfil wagering requirements with minimal risk, claiming bonuses via multiple accounts, and systematic exploitation of free bet offers. Where bonus abuse is identified, sihoky reserves the right to void the bonus, forfeit associated winnings, and close the account without prior notice.
Players may hold only one active bonus at a time unless a specific promotion explicitly states otherwise. Opting into a new promotion while a bonus is already active may result in the existing bonus being forfeited. Players are advised to review their active bonus status before claiming new offers.
All bets placed on sihoky are subject to acceptance by the Company. sihoky reserves the right to refuse, limit, or void any bet at its sole discretion, including bets placed after an event has commenced, bets placed on markets that were incorrectly priced due to a manifest error, or bets that exceed applicable stake limits.
In the event that odds, lines, or game results are displayed due to a manifest error (including but not limited to software malfunction, data feed errors, or typographical mistakes), sihoky reserves the right to void affected bets and return stakes to Players' accounts. sihoky's determination of what constitutes a manifest error is final.
sihoky offers pre-match and live in-play betting across a broad range of sports including football (BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, AFF Cup, and FIFA World Cup qualifying rounds), badminton, basketball, MotoGP, tennis, and e-sports. Market-specific rules — including rules for voided events, abandoned matches, and overtime provisions — are published in the Sports Rules section of the Platform and are incorporated into these Terms by reference.
All casino table games and slot titles available on sihoky are operated using certified random number generator (RNG) software supplied by licensed third-party game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, and Spribe. The rules of each individual game are displayed within the game interface. Return-to-player (RTP) percentages are available on request from our support team.
Mix parlay (accumulator) bets combining multiple selections are available on sihoky. If one or more legs of a mix parlay are voided, the bet will be recalculated based on the remaining valid selections. A mix parlay with only one remaining valid selection will be settled as a single bet.
The following conduct is strictly prohibited on the sihoky Platform. Engaging in prohibited conduct will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:
Anti-Money Laundering (AML): sihoky is committed to preventing money laundering and the financing of any illegal activity. We apply transaction monitoring protocols and are obligated to report suspicious activity to competent authorities where required. Funds deposited on sihoky must originate from legitimate sources owned by the account holder.
All content on the sihoky Platform — including but not limited to the brand name, logo, domain name, design elements, graphics, software, odds data, promotional materials, and written content — is the exclusive property of the Company or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial betting and gaming purposes only. You may not copy, reproduce, redistribute, sell, create derivative works from, or otherwise exploit any content from the Platform without the prior written consent of sihoky.
Any unauthorized use of sihoky's intellectual property constitutes a material breach of these Terms and may expose you to civil and criminal liability.
sihoky collects, stores, and processes your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy.
sihoky will not sell your personal data to third parties. Data is shared only with service providers strictly necessary for Platform operations — including payment processors, KYC verification services, and game suppliers — under binding data protection agreements.
For full details on data collection, retention, your rights as a data subject, and how to exercise those rights, please review our Privacy Policy.
sihoky is committed to promoting responsible gaming practices and provides all Players with access to a full suite of Responsible Gaming Tools at no charge. These tools include deposit limits (daily, weekly, monthly), loss limits, session time reminders, cool-off periods, and permanent self-exclusion.
Players who feel that their gambling may be becoming problematic are strongly encouraged to use these tools proactively. sihoky support staff are trained to assist Players who raise concerns about their gaming behavior. You may contact our Responsible Gaming team at any time via [email protected].
sihoky strictly enforces the 21+ age restriction and will immediately close any account found to be held by a person under the age of 21, forfeiting all balances in accordance with applicable regulations.
For comprehensive information on responsible gaming tools, warning signs, and external support resources, please review our dedicated Responsible Gaming page.
sihoky endeavors to maintain Platform availability at all times but does not guarantee uninterrupted access. Scheduled maintenance, technical issues, third-party service outages, or force majeure events may cause temporary unavailability. sihoky accepts no liability for losses arising from Platform downtime.
Gambling involves risk. sihoky accepts no liability for any financial losses incurred through betting or gaming activity on the Platform. By participating, you acknowledge that you may lose some or all funds you deposit and that losses do not constitute a claim against the Company.
Game content supplied by third-party studios (including Pragmatic Play, Evolution Gaming, NetEnt, and others) is the responsibility of the respective supplier. While sihoky only partners with licensed, reputable studios, the Company accepts no liability for game malfunctions caused by third-party software.
To the fullest extent permitted by applicable law, sihoky's total aggregate liability to any Player in connection with any claim arising from use of the Platform shall not exceed the total amount deposited by that Player in the 30-day period immediately preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless sihoky, its officers, directors, employees, and service providers from any claims, damages, losses, or expenses (including legal fees) arising out of your breach of these Terms, your use of the Platform, or your violation of any applicable law or regulation.
sihoky reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, sihoky will provide reasonable notice by email to your registered address and/or by displaying a prominent notice on the Platform for a period of not less than 7 days prior to the changes taking effect.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to amended Terms, you must cease using the Platform and may request account closure and withdrawal of your remaining balance before the amendment takes effect.
The "Last Updated" date displayed at the top of this page reflects the most recent revision. Players are encouraged to review these Terms periodically.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which sihoky holds its operating license. The Company operates under an internationally recognized gaming license and complies with the anti-money-laundering and player protection requirements of that licensing framework.
In the event of a dispute between you and sihoky, we encourage you to contact our customer support team in the first instance. The majority of disputes can be resolved efficiently at this stage. Where a dispute cannot be resolved through direct communication, it shall be referred to the dispute resolution process outlined by our licensing authority.
These Terms & Conditions are written in English, which is the governing language of this Agreement. While sihoky provides Indonesian-speaking customer support for the convenience of our players, the English version of these Terms shall prevail in the event of any inconsistency with any translated version.
If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law, that provision shall be deemed severed from the remainder of the Terms, which shall continue in full force and effect.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, you may contact sihoky through the following channel. Please note that our email address is provided as plain text below — do not reply to automated system messages sent from no-reply addresses.
Customer Support & Legal Inquiries
Email: [email protected]
Live Chat: Available 24/7 via the Platform
Support Hours: 24 hours a day, 7 days a week (WIB, UTC+7)
For responsible gaming concerns specifically, please mention "Responsible Gaming" in the subject line of your email so that our dedicated team can respond with priority. We aim to respond to all written inquiries within 24 hours.
sihoky's registered support address and operational correspondence are conducted in both English and Bahasa Indonesia. However, for the avoidance of doubt, all formal legal correspondence must be submitted in English and addressed to the Company at the email above.
Our 24/7 support team is here to help you understand any aspect of the sihoky User Agreement. You can also explore our FAQ for quick answers to the most common questions.